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8.2 Confidentiality of Candidates’ and Diplomates’ Information

Policy:

The ABO is responsible for its organization’s confidential information and that of its applicants, candidates and Diplomates. The ABO, in collaboration with Prometric, Authentic Testing and Heuristics Solutions, maintains all confidential records in a secure online database. Personal information and test scores are kept confidential. Limited ABO staff has access to these records, and all employees, volunteers and Directors must agree to protect this information through a confidentiality agreement.

Procedure:

  1. Prometric maintains a safe and secure database of all candidate and Diplomate exam information, including total scores, item scores and more. Authentic Testing provides total scores for each registered candidate after each exam. Limited ABO staff has access to this information and must sign a confidentiality agreement assenting to keep all candidate and Diplomate personal and financial information confidential.
  2. Heuristics Solutions provides a database of all candidate application and financial information for the ABO. This online database is protected by a security firewall as well as other measures taken to safeguard candidate and Diplomate information. Limited ABO staff has access to this information and must sign a confidentiality agreement assenting to keep all candidate and Diplomate personal and financial information confidential.
  3. No applicant, candidate or Diplomate information, including scores, personal information, financial data or other private information is kept on-site in ABO offices for security purposes.
  4. All violations of the confidentiality agreement are evaluated by the Board.