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4.2.2 Refund Policy

Policy:

Candidates who decide to reschedule or withdraw from the examination must follow the procedures below to acquire a refund of fees.

Procedure:

  1. No refunds are given for application fees.
  2. Full refunds are awarded for exam fees prior to the exam. Candidates must withdraw from the exam on the Prometric website.
  3. In order to prevent a change fee Candidates must withdraw 31 days or more prior to the scheduled exam date.
  4. Cancelling or withdrawing from the exam within 30 to 7 days prior to the scheduled exam date will incur a Change Fee of $25.
  5. A cancellation fee of $200 will be incurred for any cancellation or withdrawal less than 7 days prior to the scheduled exam date.