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Rescheduling or Canceling

Rescheduling Your Exam

Candidates who need to reschedule an exam date or location may do so through the Prometric website. To reschedule, enter the Exam Confirmation Number from your Test Center Selection e-mail. You may reschedule an exam appointment at no cost if done 31 or more days prior to your scheduled exam date. Rescheduling between 7 and 30 days prior to your scheduled date results in a $25 change fee. Attempting to reschedule fewer than 7 days prior to the scheduled date results in automatic withdrawal from the exam, and a $200 cancellation fee.

Canceling Your Exam

If you choose to withdraw from the exam, you must do so on the Prometric website. To avoid a change fee, you must withdraw at least 31 days prior to your scheduled exam date. Withdrawing from the exam between 7 and 30 days prior to your scheduled date results in a change fee of $25. Withdrawing fewer than 7 days prior to your scheduled date results in a cancellation fee of $200.